Our cookies

Cookies are small text files that a website transfers and stores in a computer's browser directory. They help site providers understand how visitors use a site, remember a user's login details and store site preferences (e.g. language).

There are several types of cookies, for example:

• Internal cookies : These cookies are placed and read by Particeep directly when you use our sites, to ensure an optimised experience, such as storing your information in a subscription path.
• Third party cookies : These cookies are not placed by Particeep, but by other companies, such as Stripe, for payment purposes. Access more details about these cookies by reading on.
• Length of use : Not all cookies have the same lifespan. A distinction is made between those that exist only as long as your browser is open (so-called "session" duration). These are automatically deleted as soon as you close your browser. Other cookies are "permanent cookies", i.e. they survive after you close your browser. For example, they recognise your device when you open your browser and browse the internet again.

Why does Particeep use cookies?

Particeep uses the information provided by cookies for security purposes; to facilitate navigation; to display information more effectively; to personalise your experience when using our sites.

We also collect statistical information about the use of our sites in order to improve their design and functionality; to understand how they are used; and to help us resolve issues relating to them. Finally some cookies are used for payment or document signature purposes. 

What cookies do we use?

Below we list the different types of cookies and similar technologies that may be used on our sites. The list below may vary as it depends on the services used in a subscription path. 

Cookies used on the Broker backoffice (broker.particeep.com)

Cookies used by default in the subscription journeys

Cookies used in subscription journeys linked to third party services.

These cookies depend on the third party services used during the subscription journey. Below you can find the third party services used by default when certain steps are used (Universign for contract signing and Stripe for payments). This list will be different if you use other third party services such as Google Analytics, Adobe Analytics, etc.

The cookies below are only for products that use these services.

Cookie practices in compliance with the CNIL

• User consent: users click on "I understand" in a cookie banner
• Withdrawal of consent: Withdrawal of consent is only done upon request to support@particeep.com. The data is then deleted.
• Refusal of trackers: the user has the possibility to refuse trackers, simply by exiting the subscription path.
• Information to people: an information page is integrated to each cookie banner through a URL. This page is provided by each actor using the Particeep white label solution.
• Proof of consent collection: the Plug solution historizes all user consents. 

Consent collection for Google Analytics cookies

• The user gives explicit and valid consent
• The user has access to a privacy policy incorporating information on all cookies. This policy is provided by each actor using the Particeep white label solution.
• User IPs are anonymised. it is therefore advisable for each actor using the Particeep white label solution and wishing to collect data to activate this option on their Google account

How to object to the cookie policy

The user is free to accept or object to the storage of cookies.

If he/she refuses the recording of cookies , he/she will no longer benefit from several functionalities. 

We decline all responsibility for the consequences linked to the degraded functioning of our services resulting from the impossibility for us to record or consult the cookies necessary for their functioning and which you would have refused.