Manage my payment account online

This article is intended for the following people:

Insurers/Bankers Brokers/Distributors Sellers

For more information on roles on Plug, please see this article.

Particeep Plug natively offers an online payment account to simplify the payment of subscription amounts for financial products and services.

From each dedicated online esteem it is therefore possible to:

  • configure your payment account
  • modify your payment account information
  • communicate with the payment service provider's teams

By default we offer the Stripe payment service but other providers can be connected to the Particee Plug solution.

Configuring your payment account

To activate your payment account,

1
Log in to your Broker instance
2
Click on the silhouette icon at the top right of the page, then on Profile and scroll down the page to Settings
3
Click on Connect your payment account.
4
Then follow the various steps requested and confirm

Be careful to fill in your business name as it will appear on the bank details of your subscribers

If you would like to test how Stripe works before connecting to it, please see this article.

Changing your payment account

It is possible to modify the basic information of your payment account from your Particeep Plug profile.

The modifiable information are:

  • The company details
  • The bank details attached to the Stripe account

For any other changes, you will need to send an email to. https://support.stripe.com/contact/email

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